Remove Listing Request Policy

Last Updated: June 24, 2026

1. Introduction

Doctorova is committed to maintaining an accurate and reliable healthcare directory for the public. This Remove Listing Request Policy explains how doctors, hospitals, clinics, chambers, and authorized representatives may request the removal of information published on Doctorova.

All removal requests are subject to review and verification before any action is taken.

2. Who Can Request Removal

A listing removal request may be submitted by:

The listed doctor
An authorized representative of the doctor
A hospital administrator
A clinic administrator
A chamber administrator
An authorized healthcare organization representative
A legally authorized individual acting on behalf of the listed party

Doctorova may require proof of identity and authorization before processing any request.

3. Listings Eligible for Removal Review

Removal requests may be submitted for:

Doctor profiles
Hospital profiles
Clinic profiles
Chamber profiles
Contact information
Professional photographs
Other healthcare-related listings published on Doctorova

Submission of a request does not automatically guarantee removal.

4. Verification Requirements

To prevent unauthorized removal requests, Doctorova may require:

Phone verification
Email verification
Government-issued identification
BMDC registration details
Hospital or clinic authorization documents
Proof of ownership or authority
Additional supporting documents where necessary

Doctorova reserves the right to request further verification before taking action.

5. Grounds for Removal Requests

Removal requests may be considered when:

The listing contains incorrect information
The profile belongs to the requester
The information is no longer valid
The listing was published in error
There are legal or regulatory concerns
The requester provides legitimate reasons for removal

6. Public Information Exception

Doctorova may publish information obtained from publicly available sources and healthcare-related directories.

In certain situations, Doctorova may determine that some information serves a legitimate public interest and may choose to update or modify the listing instead of removing it entirely.

Each request will be evaluated individually.

7. How to Submit a Removal Request

Removal requests may be submitted through:

Email:
info@doctorova.com

Phone:
+8801716748363

Website:
https://doctorova.com

Please include:

Full name of the doctor or organization
URL of the listing (if available)
Reason for the removal request
Contact information
Supporting documents or evidence
Any relevant verification details

Incomplete requests may require additional information before review.

8. Review Process

Upon receiving a request, Doctorova may:

Verify the identity of the requester
Review supporting evidence
Contact the requester for additional information
Evaluate the legitimacy of the request
Determine whether removal, correction, or modification is appropriate

Processing times may vary depending on the complexity of the request.

9. Right to Reject Requests

Doctorova reserves the right to deny removal requests when:

The requester cannot be verified
Insufficient evidence is provided
The request is fraudulent or misleading
The information is accurate and publicly available
Legal obligations require continued publication
The request conflicts with legitimate public interest considerations

10. Alternative Solutions

In some cases, Doctorova may determine that updating or correcting information is more appropriate than complete removal.

Where applicable, Doctorova may offer:

Information correction
Profile updates
Contact information updates
Removal of specific content
Other reasonable modifications

11. No Guarantee of Removal

Submission of a removal request does not guarantee that a listing will be removed.

All requests remain subject to verification, review, and approval by Doctorova.

12. Limitation of Responsibility

Doctorova reserves full discretion regarding the publication, modification, suspension, or removal of listings in accordance with applicable laws, public interest considerations, and internal policies.

13. Changes to This Policy

Doctorova may update this Remove Listing Request Policy at any time.

Updated versions will be published on this page with a revised effective date.

14. Contact Information

Doctorova

Owner: Md Efthakhar Chy

Address:
518-520 (4th Floor)
West World Shopping City
Zindabazar, Sylhet, Bangladesh

Email:
info@doctorova.com

Phone:
+8801716748363

Website:
https://doctorova.com